Moving from 3CX, Metaswitch, BroadWorks, FreePBX or Switchvox? NCS runs beside it while you move. See how
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How adoption works.

Adopt one module beside the platform you run today. There is no cutover weekend, and nothing is switched off until nobody depends on it.

Five steps, at your pace.

  1. 1

    Adopt one module

    It runs beside your current platform. Nothing is switched off.

  2. 2

    Pilot with customers you choose

    On real calls, while everything else stays where it is.

  3. 3

    Move tenants at your pace

    Tenant by tenant. The old platform keeps carrying the rest.

  4. 4

    Time the last step to your renewal

    Use your old platform's renewal date, not ours.

  5. 5

    Switch the old platform off

    When nobody depends on it anymore.

The parallel run

The first NCS module goes live beside your current platform, which keeps carrying calls exactly as it does today. NCS works over SIP with what you already run, so the two systems coexist: same numbers, same carrier, same customers.

Customers move to the new module when it has proven itself with real calls, at the pace you set. Nothing is switched off until nobody depends on it. That is why there is never a cutover weekend.

What stays the same

Your numbers and your carrier

You keep your carrier and your numbers. The first module runs beside your current platform, so nothing is ported on day one.

What you already run

NCS works with any SIP server and is compatible with Asterisk and FreePBX. Nothing has to be ripped out before the first module goes live.

Your customers’ experience

Their numbers stay the same. If you start with the app, the new app is the change they see.

Before anything goes live

We plan it with you

We plan the first module, the pilot customers and the order of the rest with your team before anything goes live.

The first module is the pilot

The first module runs beside your current platform with customers you choose, on real calls, while everything else stays put.

Setup is quick

From a few hours to a couple of days, depending on the deployment you choose. After that, the rollout runs at your pace.

What to have ready

Tick what you already have. Nothing has to be complete before we talk; the list becomes the brief for your scoping call.

0 of 7 ready. Nothing here has to be complete before we talk.

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Questions about moving across.

The first NCS module goes live beside your current platform, which keeps carrying calls exactly as it does today. NCS works over SIP with what you already run, so the two systems coexist: same numbers, same carrier, same customers. Customers move to the new module when it has proven itself with real calls, at the pace you set. Nothing is switched off until nobody depends on it. That is why there is never a cutover weekend.
You start with one module, most often the softphone your customers see, because it changes their experience without touching what carries the call. Every provider in production today started this way. Each next module is adopted the same way: switched on beside what exists, proven with real traffic, then relied on. The spend follows the rollout, and the risk never piles up into one migration.
Yes. NCS works with any SIP server and is compatible with Asterisk and FreePBX. Bring your own carrier and keep your numbers. Nothing has to be ripped out before the first module goes live.
No. You keep your carrier and your numbers. The first module runs beside your current platform, so nothing is ported on day one.
The timing of a port is set by the carrier releasing the numbers. We plan each move around it, and calls keep flowing on your current platform until the port completes.
Setup takes from a few hours to a couple of days. After that the pace is yours: a pilot with customers you choose, then tenants move, then the old platform is switched off, timed to its renewal if you like.
Their numbers stay the same. If you start with the app, the new app is the change they see.
Yes. We plan the first module, the pilot customers and the order of the rest with your team before anything goes live.
More on moving across →Did not find your question? Ask us →
Find your first module, in four questions →Moving from a specific platform? →

Adopt one module. Keep everything else running.

That is the whole promise. The softphone alone changes what your customers see without touching what carries the call. Start there, or start anywhere.

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