Platform vendors in this field have bought their licensees and sold directly to their partners' customers. NCS is built so neither can happen to you.
Written down, and offered as a clause in the license agreement.
Your customers are yours. There is no direct line from us to them, and no upsell that routes around you.
We are not a carrier, so we never compete with you for the traffic you carry. The platform is our product; the service business is yours.
Nobody above NCS sells what you sell. Your roadmap requests are weighed on merit, not against a parent company that competes with you.
Buying their own licensees is how platform vendors in this field usually go wrong. It is off the table, in writing, in the agreement.
A white-label platform only works if the vendor stays invisible and stays out of your market. That is not a courtesy. It is the business model: the day we competed with our providers, we would have none.
Ask for it on the scoping call and read the words in the contract, not only on this page.
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