Multi-tenant, white-label, licensed once and run where you choose.
NCS is a multi-tenant communications platform for service providers. It carries calling, video, messaging, contact center, campaigns and reporting as modules of one system, run per tenant from one console. Nothing about your customer relationships routes through us.
Web, Windows, Mac, Linux, iOS and Android, under your brand.
Adopted one at a time. Each is switched on when it has earned its place.
Multi-tenant administration, routing, one identity across every app, AI call flow analysis, and the Hoolva media engine, built in-house.
Public cloud, private cloud or on premises, in an environment you control.
Each module is priced by deployment and adopted beside what you run. Start with one.
Calling apps under your brand and your app store listing. Where most providers begin.
The multi-tenant cloud PBX, run per tenant from one console, with SIP trunking across carriers.
Video on the in-house Hoolva engine. A call, a chat and a meeting are one click apart.
One-to-one and group messaging, in the same app as calls.
Queues, routing and live coaching, sold to your customers as a product line.
Campaigns by SMS and email, with a consent confirmation before each one is created.
Prebuilt and custom reports, and call insights, for each of your customers.
Agents that answer routine calls, with a dedicated team for custom AI work. In Beta.
Call recordings analyzed for quality, sentiment and compliance, feeding the reports your supervisors already read.
Routine inbound calls answered by agents you configure, so people take the conversations that matter. In Beta today.
APIs, webhooks and MCP integrations put real telephony under the AI you already have. A dedicated NCS team takes on custom work.
Can be deployed across sites with container-level failover. Losing one site does not take your customers offline.
AES-256 encryption at rest, protected signaling and media in transit, and access by role in every console.
One architecture, built to carry a regional provider or a multi-country carrier. It does not change under you as you grow.
Compatible with Asterisk, FreePBX and any SIP server. That is what lets the first module go live beside your current platform.
One identity and the same experience everywhere. A call answered at a desk continues on a phone.
It runs beside your current platform. Nothing is switched off.
On real calls, while everything else stays where it is.
Tenant by tenant. The old platform keeps carrying the rest.
Use your old platform's renewal date, not ours.
When nobody depends on it anymore.
That is the whole promise. The softphone alone changes what your customers see without touching what carries the call. Start there, or start anywhere.
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