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Broadcast

Campaigns by SMS and email, from one engine.

Build, schedule and send SMS and email campaigns to your contact lists, personalized for each contact, scheduled in the right timezone, with the sender confirming consent before each campaign is created.

Who it is for

Providers whose customers send reminders, alerts, notices and promotions, and would rather do it with the same provider as their phones.

  • Personalized with each contact's details
  • Scheduled in the timezone you choose
  • Consent confirmed before every campaign

What Broadcast does.

SMS campaigns

  • Sent from your sender ID or a number
  • Personalized with first name, last name, email and phone number
  • Standard and Unicode messages, with a live count of message parts
  • Phone previews for iPhone and Android that flag missing contact details
  • Throttled sending

Email campaigns

  • A drag-and-drop email editor
  • Start from a template or write from scratch
  • Subject, sender name, preview text and reply-to
  • An unsubscribe footer added automatically

Scheduling

  • Send now, or schedule a date, time and timezone
  • Past dates blocked, so nothing goes out by mistake

Before it sends

  • A full review of the campaign
  • A consent confirmation required before a campaign is created

Results

  • Campaign summary
  • Contact list performance
  • Opt-out and do-not-contact activity

Building an SMS campaign.

  1. 1

    Campaign details

    A name and the sender.

  2. 2

    Audience and message

    Choose the list, write or pick a template, and preview it.

  3. 3

    Schedule

    Now, or a date, time and timezone.

  4. 4

    Review and confirm

    Check everything and confirm consent before it is created.

Who controls what.

You, the provider

  • Which plans include Broadcast
  • SMS sender IDs for each customer

Your customer's admin

  • Contact lists and templates
  • Campaigns and their schedules
  • Time zone and notification settings

Their marketing team

  • Build, preview and schedule campaigns
  • Read the campaign reports

Works with

Every module shares one core, one identity and one app, so each one adds to the others.

Getting started with Broadcast

Start with one SMS or email campaign to a list your customer already has, such as appointment reminders.

Once it works, schedule it, and let the reports show what it returned.

How adoption works →

Broadcast questions.

SMS and email.
Yes, with each contact's first name, last name, email and phone number. The preview flags any contact missing a detail.
Yes. Choose the date, time and timezone, or send immediately.
A consent confirmation is required before any campaign is created, and every email gets an unsubscribe footer automatically.
Yes. Unicode messages are supported, with a live count of message parts.
Yes. Campaign reports cover the campaign summary, list performance and opt-out activity.